After-Sales Service

APT Engineering's after-sales service programme ensures sustained performance and maximum service life for the full Kubota pump range throughout its operational lifecycle. Manufacturer-trained field engineers carry out inspection, diagnosis, and maintenance to OEM procedures — minimising unplanned downtime and optimising total cost of ownership.

Service offering:

• Inspection and diagnosis: Experienced supervisors assess pump condition using precision instruments and borescope inspection. Root-cause analysis of any failures with detailed condition reports
• Overhaul: Full strip-down, inspection, and replacement of worn components — bearings, mechanical seals, impellers, wear rings — restoring original hydraulic performance. Customised preventive maintenance schedules aligned to actual operating conditions
• Replacement and retrofit: Proposals for improved energy efficiency or extended service life using latest hydraulic technology; component modification, repair, and upgrading
• Spare parts: Genuine OEM replacement parts supply; custom machining of components; on-site dispatch of experienced supervisors for installation support

Service commitment:

• Response time: within 24 hours for emergency breakdowns
• Transparent quotation before work commences
• Warranty on all service work and replacement parts
• Long-term Planned Preventive Maintenance (PPM) programme support